The practice is online. Sessions take place on a secure Google Meet video call, which means you can join from home, the office, or anywhere private, without losing a session to travel or a difficult day. In-person sessions are very rarely available.

Anywhere private and quiet with a stable internet connection. Most clients are based in the UK. I also work with UK adults living abroad (except in the US and Canada, where insurance restrictions apply), and with non-UK clients who fit my specialism. We’ll talk through location specifics in the consultation.

I work Monday to Friday, 8am to 6pm UK time. Early and late slots tend to fill up first because most of the people I work with are juggling sessions around work. Availability changes week to week, and the booking system shows current options once you’ve booked a consultation.

Not at the moment. Consultations and first sessions can usually be booked within a week or two. If that changes, I’ll be upfront about timing in the consultation so you can plan.

It depends on what kind of benefit it is. If your employer provides private health insurance with Aviva, AXA, Bupa, Healix, or WPA, you may be able to use it for sessions with me. Other insurers may reimburse you on receipts; check what your provider covers. Employee Assistance Programmes (EAPs) usually don’t fund the kind of specialist longer-term work I offer; they tend to be a separate scheme that provides a small number of generalist sessions through their own network. The cleanest first step is to ask your HR or benefits team exactly what’s available to you.

No. You don’t need a GP referral, a formal diagnosis, or any medical paperwork. Many people come while still working out what’s going on with their health, or with concerns that don’t fit a tidy label.

It depends on the work. Some pieces of work are focused and relatively short; others run across a longer period, especially when we’re working with chronic illness or layered presentations. We review every four sessions or so to check the work is still useful, and you’re never tied into ongoing sessions. You can end at any time.

Tell me. If something isn’t working, we’ll talk about it and either adjust the work or, if it’s the wrong fit, talk through other options. The four-session reviews exist partly for this, and feedback either way is welcome. If at any point talking to me about it doesn’t feel right, there are independent routes for raising concerns about therapists, and I can point you in the right direction.

Yes. Therapy is bound by professional confidentiality and UK data protection law. The two situations in which confidentiality is broken are if I become concerned that you or someone else is at significant risk of harm, and if I’m legally required to share information (for example by a court order). Both are explained in detail in the therapy agreement, and any decision to break confidentiality is discussed with you first wherever possible.

I keep brief, secure clinical notes as part of professional practice. Notes are held in line with UK data protection law (GDPR) and the BABCP code of ethics, kept for seven years after therapy ends to meet professional and insurance requirements, then deleted. They aren’t shared with anyone without your consent, apart from the small number of legal exceptions described above. My work is also reviewed by a BABCP-accredited supervisor as part of routine professional practice, and details are discussed in those reviews without identifying information.

Yes. You’re entitled to request a copy of any personal information I hold about you, including session notes, and I’ll provide it within thirty days. You’ll also get an ongoing record as we go: after each session I send a short summary email so you have a record of what we covered, and a chance to flag anything I’ve misunderstood. You can ask for inaccuracies in your notes to be corrected, or for your data to be transferred to another professional, in line with your rights under GDPR.