For professionals · For therapists

The Remote Therapy Space

Accessibility statement

This accessibility statement applies to remotetherapy.space, the website of The Remote Therapy Space, the private psychological therapy practice of Chris Hutchins-Joss.

I want everyone who visits the website, and anyone who comes to therapy, to be able to use what’s here without unnecessary barriers. I take accessibility seriously both as part of UK Equality Act duties and because most of the people I work with are managing chronic illness, pain, fatigue, sensory difficulties, or other conditions that interact with how websites and online sessions feel to use.

How accessible this website is

I aim for the website to meet WCAG 2.1 AA (the Web Content Accessibility Guidelines, level AA, the recognised UK standard for accessible web content).

In practice that means:

  • Text resizes without breaking layout, and reading is possible at 200% zoom.
  • Colour contrast meets minimum standards across content.
  • Forms work with keyboard navigation as well as a mouse or trackpad.
  • Pages use semantic HTML so screen readers can announce content correctly.
  • Images that carry meaning have alternative text descriptions.

The website is currently being rebuilt, so improvements are still being rolled out. If you encounter something that doesn’t work for you, please let me know.

Reporting an accessibility problem

If you find any part of the website hard to use, or if there’s a piece of information you’d like in a different format (large print, plain text, audio), please contact me:

I’ll respond within five working days. If I can’t immediately fix the issue on the website, I’ll find a way to give you the information you need by another route.

Reasonable adjustments for therapy

Therapy itself can be adjusted in many ways to fit accessibility needs. Some examples I’ve worked with:

  • Sessions held lying down, in low light, or with the camera off when fatigue or sensory sensitivity makes the standard format difficult.
  • Shorter sessions, more frequent shorter check-ins, or written follow-ups when sustained concentration is hard.
  • Pre-session summaries of what we’ll cover, and post-session notes, when working memory is affected.
  • Live captioning on video sessions for clients with hearing difficulties (Google Meet supports this natively).

If there’s an adjustment that would make therapy work better for you, please raise it. I will meet reasonable adjustments under the Equality Act 2010.

What I’m doing to improve accessibility

The website is being rebuilt during 2026, and accessibility is one of the things being improved through that work. Specific items being addressed:

  • Heading structure is being made consistent across pages so screen readers can navigate predictably.
  • Colour contrast is being audited across all sections.
  • Link text is being made descriptive (no more “click here”).
  • Form labels are being made explicit.

If the rebuild misses something that affects you, the best way to flag it is the contact details above.

Technical information about this website’s accessibility

The website is built on WordPress.com using the Twenty Twenty-Four theme, with custom patterns layered on top. The platform handles the underlying accessibility groundwork (keyboard navigation, screen reader compatibility, semantic HTML), and the custom content is checked against the same WCAG 2.1 AA target.

Compliance status: this website is partially compliant with WCAG 2.1 AA. Known issues at the time of writing:

  • Some legacy blog posts may include image content without descriptive alternative text. These are being audited.
  • Some PDF resources (for example the GP appointment workbook) may not be fully tagged for screen-reader navigation.

Both are being worked through. If a specific piece of content is causing a problem, please contact me and I’ll prioritise it.

Last updated: 29 April 2026.